The Swan Company takes your privacy and security concerns very seriously. This is why our order form and all of our order pages use the highest level (128 bit) security encryption to keep all of your personal information from being seen by anyone but us. There are several ways to recognize a page as secure. First, you will see the hyperlink url shown as https:// and not http. If you are using Internet Explorer you will also see a graphic on the bottom of your browser (in the status bar) of a closed lock. In Netscape Navigator, you will see a graphic representation of a key. Clicking on either of these graphics will give you the security information for the page. Both browsers also give you another way to check the page information which will also verify your secure connection.
You should also note that at no time will The Swan Company sell (or give away) your name and address to any other company or organization for solicitation or any other purpose. We do not send unsolicited materials ourselves and will not allow anyone else to gain access to the information that you provide to us.
You always have our money back guarantee. All of our products are hand made to your specifications at the time you place your order. If you are unhappy with your purchase for any reason, you may return it for a refund less a 20% restocking fee.
We thank you for your patronage of The Swan Company.